How far in advance should I make my reservation?
We recommend you make your request as soon as possible to confirm it. We usually begin booking four months before the season starts. Book Now! You will have the opportunity to choose the date and the schedule of your preference.
How can I get from the Rivera Maya to your departure pier?
Contact our team and tell us your location and we pick up you at the hotel in a been convenient schedule.
Phone calls from North America 01152 988 877 1671
Worldwide 00 52 99 88 77 1671
In Mexico 01 99 88 77 1671
Email to: info@islandboatadventure.com
Not all in our groups would like to take part in the adventure. Are they considered guests?
Ask for special fees for guests.
Why eights years old is the limit age for Swim with Whale Sharks?
Even when kids swim very good this interactive program requires certain physical force And we suggest 8 years old as the minimum age for Swim with Whale Sharks.
My 15 years old daughter could be considered as an adult responsible to swim with my son of ten?
We sorry but the accompanied adult should are 18 years old at least.
Do we need extra money?
Yes, if you wants to take a souvenir, to buy a photo or the video of your adventure in Island Boat Adventure and certainly to leave tips.
I made a reservation for an adventure but I need to change the dates what that I have o do?
Please contact our reservation office at the following addresses. We will gladly check availability for other dates. If you are already in Mexico, our staff are Spanish and English speakers.
Phone calls from North America 01152 988 877 1671
Worldwide 00 52 99 88 77 1671
In Mexico 01 99 88 77 1671
Email to: info@islandboatadventure.com
If Change my plans and I need to cancel my reservation Do I get I refund?
There is not refund in unused services or canceled by clients.
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